speed - your key to successful engagement
With so many opportunities and distractions, getting a customer’s attention is difficult, keeping it even more so.
Attention spans are now shorter than 8 seconds meaning you need to receive and respond to customer messages as close to real time as possible. IMPOWER’s routing tools ensure you can do so instantly, at scale, and accurately.
compliance & privacy - protect your business, customers & employees
Messaging related compliance is even more complex than email compliance. There is a myriad of worldwide regulations related to SMS and each instant messaging app has it’s own rules about businesses messaging on its platform
IMPOWER’s compliance engine takes care of all these issues in the background while you focus on your business goals